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Course Syllabus

    1. Welcome to Unit 7 - Unit Outline

    1. 1.1 Strategic Design vs Design Thinking

    2. ACTIVITY - Lesson 1.1

    3. 1.2 Contextual Design

    4. ACTIVITY - Lesson 1.2

    5. 1.3 Strategic Design Frameworks

    6. ACTIVITY - Lesson 1.3

    7. 1.4 Applications for Strategic Design

    8. End of Module - Recap

    1. 2.1 Service, product, experience - What's the Difference?

    2. ACTIVITY - Lesson 2.1

    3. 2.2 Service Design Principles

    4. ACTIVITY - Lesson 2.2

    5. 2.3 Service Design Process

    6. ACTIVITY - Lesson 2.3

    7. 2.4 Service Blueprint

    8. ACTIVITY - Lesson 2.4

    9. End of Module - Recap

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    2. Client-Project 2 Survey
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